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Archive for customer data analysis

30 Sep

When are two heads better than one?…

Less than 40% of CMOs wish to increase their financial acumen and digital know-how.

As data digital marketing specialists here at Anaylin, we were initially rather surprised to read this particular result in Gartner’s 2021 Report “5 Strategic Priorities for CMOs”. 

Why did the Chief Marketing Officers taking part say they were not looking to sharpen their skills in such business-critical areas as financial acumen and digital know-how?

After giving it some thought, we’ve come up with two possible explanations as to why this may not be as surprising as it at first seemed.

The first: based on a predictable reaction when asked if we need to get better at what we do every day. We naturally believe we have already developed the skills we need to a high degree, and don’t feel comfortable about admitting there’s room for improvement, even in an anonymous survey!

The second: explanation concerns our own role here at Anaylin, as a knowledge-based, integrated ‘Digital and Data Boutique’, providing outsourced marketing data management services to CMOs and their departments. We like to think that the CMOs who don’t feel they need to increase their ‘digital know-how’ would include our Anaylin clients. They rely upon us to stay up-to-date with current trends and developments in our field on their behalf, bringing our cutting-edge industry knowledge of marketing insights and analytics to the table to share with them and their teams.

The survey recommends that CMOs conduct honest self-assessments of their own personal skill set and strengthen any areas of weakness in support of digital business initiatives.

Our clients choose to achieve better results by partnering with Anaylin, because they know that two heads are better than one!

To join them, and stay ahead of the game, contact Neal Muranyi

CRM Data Management Data Analysis Data Management Marketing
11 Oct
Customer-data-analysis

Grow your business with customer data analysis

Anaylin explains how customer data analysis can uncover actionable insights to keep you ahead of the competition.

You’ve heard it over and over again. It’s less expensive to keep an existing customer than it is to acquire a new one. But not all customers are equal. Which customers offer the most growth opportunities and how do encourage them to buy more from you? The answer is customer analysis.

Know your customers to grow your customers

Customer analysis is the key to identifying and retaining your most valuable customers.

As consumers become more demanding, well-informed and less loyal, it’s vital that you understand how they interact with your business, so you can react appropriately. The more you know about your customers’ buying behaviour, the more successful you can be at targeting them with highly relevant messages and timely offers.

You have the customer data. It’s what you do with it that makes all the difference. Advanced customer analysis can translate your data into powerful insights that you can use to trigger smarter and faster actions across all channels.

Customer analysis can help to:

    • Boost response rates and customer loyalty by enhancing the buying process
    • Lower campaign costs by targeting customers most likely to respond
    • Reduce churn by accurately predicting customers most likely to leave and developing better proactive retention campaigns

Discover the power of advanced customer data analysis

Get in touch with us at Anaylin to find out how customer analysis can take your business to the next level.

Data Management